Disabilities Act

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Lawsuit Says MassHealth Violated Disabilities Act

Here’s the full report from Kyle Cheney of State House News Service:

The Disability Policy Consortium filed suit Tuesday against MassHealth, contending that the Medicaid agency that insures more than 1 million Bay State residents has failed provide disabled applicants with adequate communication options.

The suit, filed in U.S. District Court by the consortium and eight plaintiffs – four blind residents, two deaf residents and two with other disabilities – concludes that MassHealth violated the Americans with Disabilities Act by failing to provide Braille or electronic forms that can be filled out without assistance, failed to offer materials in American Sign Language, and that the agency generally makes it difficult to contact a live customer service representative.

Several plaintiffs – MassHealth members for decades – argue that their health care services were canceled or suspended as a result of their inability to fill out required paperwork and because of the agency’s inability to offer assistance, despite requests for interpreters, accessible forms or other forms of help.

“Defendants have committed multiple ongoing and continuous violations of the ADA and the Rehabilitation Act, and unless restrained from doing so, Defendants will continue to violate the ADA and the Rehabilitation Act. Said conduct, unless enjoined, will continue to inflict injuries for which Plaintiffs have no adequate remedy at law,” according to the suit. Continue reading